Frequently Asked Questions

To redeem a digital reward on the MyMacca's app:

1. Open the app and select 'Rewards & Deals' in the bottom navigation bar.
2. Select ‘View all’ on the right side of the My Rewards section.
3. Find the reward you wish to redeem under ‘Partner Rewards’
4. Select ‘Redeem Now’ to reveal your digital code.
5. Visit www.mymaccasrewards.com.au and enter your digital code, along with contact details to receive your digital reward via email.

To access your digital reward code:

1. Open the app and select ‘Rewards & Deals’ in the bottom navigation bar.
2. Select ‘Show Ready to use’ under ‘Partner Rewards’

You may redeem each digital reward once per person.

Once unique code is received, gift cards must be redeemed at https://www.mymaccasrewards.com.au by 22nd March 2026.

Please view this page for full instructions when booking online with your eVoucher.

This e-voucher entitles the holder to 1x Adult or Student admission to any Original session at Event Cinemas, BCC or select Village Cinemas.

This eVoucher will expire on the date indicated. The onus is on the holder to use the eVoucher on or before the specified expiry date. eVouchers will not be extended, replaced or exchanged and are invalid without an expiry date.

Gift cards and vouchers cannot be replaced if they have been lost, stolen or misplaced. If you have an image of your Gift Card or Voucher, you can still use the barcode numberand PIN to make bookings online.

No problem, view the Event Cinemas Gift Cards & Vouchers FAQ here.

The recipient can redeem it for gift cards from over 150 participating retailers, available on the Card.Gift website.

Detailed redemption instructions are available here.

Please contact the Customer Support team by visiting this page.

JB Hi-Fi Prepaid eGift Cards can be used at JB Hi-Fi stores in Australia or online at www.jbhifi.com.au

Your JB Hi-Fi Prepaid eGift Card works like a Mastercard prepaid debit card.

To redeem online:

Visit www.jbhifi.com.au, add products to your cart, and proceed to checkout.

On the payment page, enter your card details in the debit/credit card section (not the gift card section).

Provide the card number, CVV, expiry date, and your name as the cardholder to complete the purchase.

Please Note: JB Hi-Fi online does not accept payment via multiple credit/debit cards. If your purchase exceeds the value of your JB Hi-Fi Prepaid eGift Card, you’ll need to pay the remaining balance using a different payment method, such as a JB Hi-Fi gift card.

Add the eGift Card to your mobile wallet and tap your device on the EFTPOS/Mastercard terminal to make a contactless payment.

If your purchase exceeds the card balance, ask the cashier to redeem the exact amount available on the card, then pay the remaining balance using another payment method.

Your Prepaid Digital Visa Card functions like a regular Visa card but exists only in digital form, allowing for online and in-store purchases where Visa contactless payments are accepted

Redemption of the Prepaid Digital Visa card is subject to the standard terms and conditions, which can be found at https://card.gift/terms-and-conditions